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Measuring the Success of Employee Engagement: A Step-by-Step Guide for Measuring Impact and Calculating ROI - Softcover
Employee engagement, impact, ROI―if you can't connect the three, your program's in trouble.
The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind.
In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, you'll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillips's ROI Methodology in action, you'll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone.
Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep.
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Patricia Pulliam Phillips, PhD, is an internationally recognized author, consultant, and president and CEO of the ROI Institute, Inc. Phillips provides consulting services to organizations worldwide. She helps organizations build capacity in the ROI Methodology by facilitating the ROI certification process and teaching the ROI Methodology through workshops and graduate level courses.
Jack J. Phillips, PhD, is chairman of the ROI Institute and a world-renowned expert on measurement and evaluation. Phillips provides consulting services for Fortune 500 companies and workshops for major conference providers worldwide. Phillips is also the author or editor of more than 100 articles and 75+ books, including Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI (ATD Press). His work has been featured in the Wall Street Journal, Bloomberg Businessweek, Fortune, and on CNN.
Rebecca Ray is a seasoned professional with more than 20 years of academic, corporate, and consulting experience and a track record of success and recognition for excellence and innovation in talent management. She also is a co-author of Measuring the Success of Leadership Development: A Step-by-Step Guide for Measuring Impact and Calculating ROI (ATD Press).
Press).
“Even the best-designed engagement programs are not effective unless they’re integrated into the organization’s strategy and shown to make a real impact on business results. Offering practical steps to justify the effort and investment in our people, this book has long been needed in the human resources community.”
—Chester Elton and Adrian Gostick
New York Times Bestselling Authors, All In and What Motivates Me
“In Measuring the Success of Employee Engagement, you’ll learn the hows, whats, and whys of employee engagement. This book is your road map to connected employees, high-performing teams, and ultimately greater success for the entire organization!”
—Marshall Goldsmith
International Bestselling Author, What Got You Here Won’t Get You There and Triggers
“In today’s dynamic work environment, the need to help employees realize their full potential is what will separate innovative, high-performing companies from average ones. This book provides a pragmatic, evidence-based perspective in driving such business performance and is a must-read for human capital professionals.”
—Michael Arena
Chief Talent Officer, General Motors Corporation
“Here’s a great road map for the novice or experienced individuals responsible for driving employee engagement in their organization. The practical advice and thought-provoking approaches are fantastic sign posts for measuring the value of both innovative ideas and proven practices of engagement.”
—Rob Lauber
Chief Learning Officer, McDonald’s Corporation
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- PublisherAssociation for Talent Development
- Publication date2016
- ISBN 10 1562869183
- ISBN 13 9781562869182
- BindingPaperback
- Number of pages224
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Measuring the Success of Employee Engagement (Paperback)
Published by
American Society for Training & Development, Alexandria
(2016)
ISBN 10: 1562869183
ISBN 13: 9781562869182
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Book Description Paperback. Condition: new. Paperback. Employee engagement, impact, ROIif you cant connect the three, your programs in trouble.The number of employees who sleepwalk through the day or undermine the work of their engaged counterparts is on the rise. More and more companies are turning to engagement programs to recoup lost revenue and productivity. But these pricey endeavors can lose critical funding when they are designed without business impact in mind.In Measuring the Success of Employee Engagement, renowned experts Jack Phillips and Patti Phillips and knowledge organization expert Rebecca Ray help you make the business case for an employee engagement initiative. More important, youll discover what it takes to build a program with the end in mind. By following real case studies that show the Phillipss ROI Methodology in action, youll learn how to avoid narrowly focusing your efforts on behavioral outcomes alone.Measuring the Success of Employee Engagement is an essential resource for all who support employee engagement efforts, from the chief learning officer to individual members of employee engagement teams. Ensure that your employees drive innovation and increase sales with an engagement program that earns its keep. Makes the business case for an employee engagement initiative. This title demonstrates what it takes to build a programme with the end in mind. By following real case studies that show the Phillipss ROI Methodology in action, youll learn how to avoid narrowly focusing your efforts on behavioural outcomes alone. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. Seller Inventory # 9781562869182
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