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"The CEO and the Monk is an enormously interesting and utterly charming book. We all know that we have to restore faith in our capitalist system if it is to survive and flourish. Bob Catell, with the assistance of an unusual advisor, did just that at a critical moment in his company’s evolution and our nation’s history. This is a rare business story that will both amaze and inspire you."
–David Rockefeller
"This is a wonderful story of commitment, integrity, and the power of relationships. It offers the possibility that executives who care about community and people bring both honor and economic success to their business. Inspiring and practical, The CEO and the Monk threatens to restore our faith in those who lead us. I tip my hat to Bob and Kenny for telling the story of how human values can be brought into the marketplace. This book is unique and much needed."
–Peter Block, consultant, speaker, and author of many bestselling books, including The Answer to How Is Yes, winner of the 2002 Independent Publisher Book Award for Business Breakthrough of the Year
"The CEO and the Monk offers great lessons for any leader or HR professional who wants to build a positive work environment. Where else can you learn to handle such business challenges as mergers and acquisitions, growth, deregulation, cutbacks, and change intertwined with the human issues like employee involvement and communication in one place? Filled with best practice concrete examples, this is one of the finest case studies for engagement and retention that I have ever seen."
–Beverly Kaye, founder and CEO, Career Systems International, and coauthor of Love It, Don’t Leave It: 26 Ways to Get What You Want at Work
"Managers don’t always recognize the critical need for trust and understanding. The CEO and the Monk will awaken their sensibilities. It brilliantly blurs the line between the soft and the hard of business, and proves that you don’t have to sacrifice your soul to make a profit."
–Jim Champy, Chairman of Consulting for Perot Systems and coauthor of Reengineering the Corporation
While some energy companies were playing fast and loose with the new rules of deregulation–cooking the books to inflate the price of their stock–KeySpan maintained the sort of good corporate citizenship that many people thought impossible. And while other energy businesses imploded in a wave of misguided management and dishonest accounting, KeySpan’s leadership was characterized by its steadfast belief in doing the right thing and embracing the very best that its employees and the communities it served had to offer.
The CEO and the Monk describes the unlikely partnership of a savvy CEO and a former monk who led their company to the top even while embracing a higher set of business standards. It examines KeySpan’s success from the perspective of Robert Catell and Kenny Moore, who have formed an unusual but potent relationship that has enabled the company’s rise from a small local utility monopoly to one of the nation’s largest and fastest-growing energy providers. It has done so by adopting the values of the community it serves and espousing a management philosophy that brought caring and a sense of soul into the workplace. The results not only improved the bottom line, but forged a corporate culture with meaning.
Unlike other business books that claim to offer lessons in ethical leadership, The CEO and the Monk goes beyond the theoretical into the real world, where commerce and spirituality rarely intersect. This is a true account of a real business, with real business leaders and tough issues to overcome. Faced with deregulation, traumatic mergers, a slowing economy, the terror of 9/11, and a shifting business landscape, Catell and Moore infused KeySpan with a sense of values–without ever losing sight of the bottom line. Theirs is a story that will resonate with corporate leaders who want to lead as well as inspire their organizations.
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