Items related to Customer-centered Growth: Five Proven Strategies For...
In Customer-Centered Growth, Richard Whiteley and Diane Hessan reveal the compelling secrets of how today's successful companies are achieving explosive growth. Drawing on dozens of case studies of every kind of enterprise, Whiteley and Hessan define five proven strategies that you can use to grow—even under the most adverse business conditions.
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A top-down commitment to top-notch customer service is a critical element in the battle for corporate survival. In their Customer-Centered Growth: Five Bold Strategies for Building Competitive Advantage, Richard Whiteley and Diane Hessan of The Forum Corporation, a training and consulting firm that emphasizes just such customer focus, show readers how other companies have successfully placed customers at the center of their operations. They also provide 15 tools for self-assessment and strategy planning.
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some companies break away from the pack and achieve dramatic growth in rapidly changing business climates, while others struggle just to survive? In Customer-Centered Growth, Richard Whiteley and Diane Hessan of The Forum Corporation reveal the compelling secrets these winning companies share, and define five proven strategies that you can use to grow--even under the most adverse business conditions.
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- PublisherBasic Books
- Publication date1996
- ISBN 10 0201479672
- ISBN 13 9780201479676
- BindingHardcover
- Edition number1
- Number of pages336
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Customer-Centered Growth Five Proven Strategies for Building Competitive Advantage
Published by
Basic Books
(1996)
ISBN 10: 0201479672
ISBN 13: 9780201479676
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Book Description Hardcover. Condition: New. Hardcover in beautiful dust jacket, clean crisp excellent new text, 1st edtion, 1st printing. Promptly shipped in a box.; Large 8vo 9" - 10" tall; 336 pages. Seller Inventory # 00-FRGG-0FJ0
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Customer Centered Growth
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Book Description Condition: New. pp. 336 1st Edition. Seller Inventory # 2645364042
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Customer Centered Growth
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Customer-centered Growth: Five Proven Strategies For Building Competitive Advantage
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(1996)
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Customer Centered Growth: Five Proven Strategies for Building Competitive Advantage Whiteley, Richard C. and Hessan, Diane
Published by
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(1996)
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ISBN 13: 9780201479676
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