This four-volume library provides the tools and answers supervisors need to deal with day-to-day problems and challenges. Included are: Volume 1: "The Supervisor's Communications Handbook" - how to master communications skills, give instructions, and write simply and effectively; Volume 2: "The Supervisor's Guide to the People Side of the Business" - covers such topics as leadership, recruiting good workers, setting standards, appraising performance, and more; Volume 3: "Mastering Functional Skills" - how to plan, make a budget, create forecasts, and negotiate effectively; Volume 4: "Politics and the Organisation" - the ins and outs of office poitics; plus a bonus book: "A Career Plan for Supervisors: The Short Course in Getting Ahead"- discusses how to build a career plan, the character traits that lead to a promotion, five things to do to jumpstart a career, and more.
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- PublisherPrentice Hall Direct
- Publication date1995
- ISBN 10 013146986X
- ISBN 13 9780131469860
- BindingHardcover
- Number of pages652